Those of you who have been following the ongoing 27-inch iMac soap opera are aware of the reports about display defects. These include screen flickering and a yellowish tinge. Early on, some newly-minted owners, including Macworld magazine, got units with cracked screens. Worse, this hot-selling model was particularly difficult to get, unless you were ready […]

In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]