In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]

In the old days of CRT displays, I never, ever, got a perfect product. Except perhaps for the original 13-inch Apple RGB color display, every one of them was defective in some fashion. Now you can call me obsessive/compulsive, or just picky, but my eyes would discern the minor irregularities in screen geometry, where the […]