When Bill Gates appeared to a round of boos and catcalls on a satellite feed during a Macworld Expo keynote some years ago, you wondered why Steve Jobs was so readily conceding the operating system wars. Jobs went on to state that, for Apple to succeed, Microsoft didn’t have to lose. You’d think he was […]

I was patiently waiting on the phone, trying to make a service appointment with a company, when the receptionist came back on the phone and apologized for the delay. She fretted how her PC was taking forever to load the pages of their scheduling software, but finally managed, with further delays, to get me booked. […]

When it comes to Apple’s marketing team, they certainly know how to stoke the fires. Indeed, the tech press can’t stop talking about it. I can’t stop talking about it. In fact, I devoted a fair amount of time during my two-hour session on Craig Crossman’s nationally-syndicated Computer America radio show recently to what this […]

I suppose Mozilla CEO John Lilly had a point when he said that Apple’s stealth Safari install process for Windows was “wrong.” After all, Safari isn’t just being pushed to folks who had previously installed Apple’s browser, but to anyone who had previously installed iTunes or just QuickTime. The question, of course, is just how Apple […]