I have to admit this one caught me by surprise. On Tuesday, AT&T made assurances that they’d be bringing 5,000 offshore support jobs to the U.S. if their proposed merger with T-Mobile was approved. What’s more, they also promised that, although there would be those expected staff reductions to eliminate “duplication,” such reductions would come […]

I wonder if Apple wasn’t somehow responsible, but, in the days before Apple’s Wednesday media event, rumors arose that Steve Jobs would return to the stage as host. When he appeared, still quite thin but spry, he got a standing ovation from the usually calm and collected cadre of reporters who were invited to the […]

As the reviews and product tear-downs of the Verizon iPhone pour in, a few things are certain, and some fascinating possibilities present themselves. Of course, the early evaluations appear to confirm expectations that Verizon’s network is a superior environment for the iPhone. Indeed, the reason it appears to be difficult to duplicate the iPhone 4’s […]

On the eve of the expected announcement that the wishes of many mobile phone customers would be fulfilled with the arrival of the iPhone on Verizon’s network, there’s a larger question that’s not so easily answered. That question is whether a large number of supposedly disgruntled AT&T customers will switch as soon as their contracts […]