There were loads of expectations ahead of Tuesday’s announcement that Verizon Wireless would put the iPhone on sale beginning on February 10th. Add all of them up, then consider the simplest and quickest path to availability, and you end up with the latter. Even Steve Jobs didn’t consider the event important enough to show up; […]

On the eve of the expected announcement that the wishes of many mobile phone customers would be fulfilled with the arrival of the iPhone on Verizon’s network, there’s a larger question that’s not so easily answered. That question is whether a large number of supposedly disgruntled AT&T customers will switch as soon as their contracts […]

Almost from the first day the iPhone debuted on AT&T’s network in the U.S., some of the critics were busy complaining loudly that Apple should have selected Verizon Wireless instead. It was all so simple. Just pick and choose the carrier you want, and that’s all it took. Unfortunately, the real world didn’t work that […]

It’s fair to say that making the task of upgrading to a new operating system easier is a good thing. That’s the lesson Microsoft never seems to learn. It’s not just fiddling with the interface in questionable waysto have new features to boast, but making the migration task difficult for the very customers they want […]