In 1984, I was working in a prepress plant, laboring over traditional cold (or photo-based) typesetting equipment. Instead of looking at a true representation of the printed page, the video display presented text and formatting commands. Yes, with a little practice, you could visualize the end result, more or less. However, these particular devices simply […]

Depending on whom you ask, Apple delivers just wonderful service in every respect, or treats its customers with an unreasonable amount of arrogance. What a wide gulf to traverse and indeed I am sure that both conclusions are perfectly true. Naturally, I’m very pleased that plans to place a huge Apple support center in India […]

Fascinating how things change. Back in the 1980s, when Macs became dominant in the publishing industry because of the LaserWriter and PageMaker, you didn’t read about the goings on at Apple in the mainstream press every single day. It’s hard to realize that Apple had a double digit market share way back when, although the […]

Well, you can bet that investors were pleased with Apple’s latest quarterly financials, witness the rapid 6% increase in the price of a share. Of course, the first day doesn’t always count for a lot. If there’s enough bad news that’s real or imagined, you can see it dropping again. Just think what happened when […]