Although the crowds weren’t quite as large this weekend, it does seem as if hundreds of thousands of new iPhones were sold. AT&T along claims several hundred thousand preorders, and there were unknown numbers from Apple before the 3G S was released on Friday. By Sunday, however, the truth was out there. Steve Jobs himself, […]

You know, it’s a rare thing for Apple to tell you they aren’t going to release a new product. Usually it’s the standard “we don’t comment about unreleased products” phrase that doesn’t discourage journalists from asking anyway, in the forlorn hope that they’ll get a different response. But this time, Apple has a larger purpose […]

Apple has always had a love and hate relationship with its customers. In the old days, when you called support, you sometimes got a downright hostile attitude, and getting a solution to your problem wasn’t very easy, and sometimes doomed to failure. In those days, I avoided calling Apple at all custs. At the time, […]

While Mac OS X Leopard shipped in late October of 2007, it’s rare that the first release or two of a computer operating system will be free of serious bugs. Indeed, with nearly five million users as of the end of 2007, even a small percentage of troublesome installations or irritating bugs can represent one […]