The conventional wisdom — which is seldom conventional — has it that Apple and Microsoft must tout loads of flashy new features to justify asking their customers to pay for their ongoing operating system upgrades. That may be true, all right, but it only presents part of the picture. Now as some of you recall, […]

One of the downsides of a company as secretive as Apple is that customers and the media will feel compelled to speculate about new products. Some of that speculation will be true, some of it not, but it’s usually hard to know in advance which predictions will pan out except through logic, reason and a […]

It’s fair to say that even the most successful companies on the planet make things that don’t quite behave as well as they should. Their management also makes their share of bad decisions, sometimes in subtle ways that aren’t so obvious. Certainly, few dedicated Mac users will lack large lists of features that they don’t […]

You have to appreciate Apple’s point of view with Snow Leopard. After releasing reference upgrades for Mac OS X with two or three hundred new features — some of which you may not have even wanted — it was time to fix the plumbing to pave the way for the future. Or at least that’s […]