It seems all too common. Rather than compete with Apple by building a better product, Microsoft continues to use focus groups and PowerPoint presentations to devise the features that its rival products do not possess. Worse, this is done without regard to whether those features are even desired or useful. Take this fall’s contribution to […]

When Mac OS X was first released eight years ago, a number of smart programmers found simple ways to customize the interface and behavior of Apple’s Unix-based OS. What made these methods all the more intriguing is that all they were doing was putting pretty faces on features that already existed. Only, for reason’s known […]

It’s fair to say that even the most successful companies on the planet make things that don’t quite behave as well as they should. Their management also makes their share of bad decisions, sometimes in subtle ways that aren’t so obvious. Certainly, few dedicated Mac users will lack large lists of features that they don’t […]