Sure, the company formerly known as Cingular Wireless widely advertises itself as having fewer dropped calls. Maybe they’re telling the truth, although they’ve had their share of quality and customer service problems in the past. For the sake of argument, I’ll assume they are right, or at least that the incidence of dropped calls on […]

You can prove just about anything with numbers, so I find it hard to take statistics too seriously. A case in point is the report the other day that sales at the iTunes store collapsed during the first nine months of 2006. Originating from Forrester Research, it was claimed that monthly revenue at iTunes had […]