Apple found itself in the thick of it when it quietly released an update, iOS 10.2.1, designed to fix a sudden shutdown problem on some iPhones. This was separate from a warranty repair program in which such an issue was caused by a battery defect on the iPhone 6s in which the battery was replaced […]

Apple can’t get a break. Software glitches that are not terribly unusual on other computing platforms garner amazing amounts of publicity when it happens to an iPhone or a Mac. That the average price of Apple gear is higher — even though usually competitive — means they have to answer, I suppose, to a higher […]

Funny how some Apple critics are so often proved wrong. Take the claim that, when Sir Jonathan Ive became Apple’s Chief Design Officer in 2015, it was the first step on the road to leaving the company. Maybe he’d just gather up his family and return to the UK, or perhaps find another gig. In […]

As most of you know, I’m no fan of Consumer Reports or the way it tests tech gear and other products. Sure, the magazine presents itself as superior to other publications because tested products are purchased at retail, usually anonymously, rather than provided free by manufacturers. But that doesn’t mean the test methodology or the […]