I have to admit this one caught me by surprise. On Tuesday, AT&T made assurances that they’d be bringing 5,000 offshore support jobs to the U.S. if their proposed merger with T-Mobile was approved. What’s more, they also promised that, although there would be those expected staff reductions to eliminate “duplication,” such reductions would come […]

The basic form factor of the iPhone was nailed down in 2007. The changes since then have been relatively minor in the scheme of things, moving the case from tapered to square, aluminum to glass, and adjusting the position and appearance of the few external controls. Sure, a lot has changed inside. The processor is […]

Quite often there’s a disconnect between the subjects the media deems popular and what regular people really care about. I know, having worked for traditional news services, that it’s extremely easy to fall into this trap, but I hope that I can use my perspective to avoid it where possible. So, for example, there’s the […]

It seems pretty clear to me that AT&T has a serious problem. They clearly didn’t plan for the onslaught of data consumption on the part of newly-minted owners of iPhones and other smartphones over the past few years. Problems are legion. In some larger cities, iPhone users report frequent disconnects, assuming they’re able to get […]