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    The Mac OS 10.5.5 Update: Take Two Pills and Call Me in the Morning

    September 16th, 2008

    Around the world, millions of Mac users have seen Apple’s latest Leopard update appear in their Software Update preference panes. The vast majority of these folks will simply accept the installation, enter their passwords and click Restart at the appropriate time. They will then get back to work after their Mac has completed the restart […]


    Newsletter #459 Preview: The iPhone 2.1 Update: Did Apple Finally Get it Right?

    September 14th, 2008

    Well, I have to play the cliché game again. You see, three times may indeed have been the charm for Apple’s efforts to repair the most irritating bugs in the current generation of iPhone software. The misery for Apple began on that fateful day when they tried to achieve three holes in one, simultaneously introducing […]


    Microsoft’s New Ad Campaign Ignores Logic

    September 8th, 2008

    So Mrs. Steinberg comes to me the other day and starts talking about a new ad campaign featuring Bill Gates and Jerry Seinfeld. “What was supposed to be about?” she wondered. The puzzled expression on her face was obvious from across the room. Now Barbara doesn’t ordinarily talk about such matters. To her, they are […]


    Revisiting iPhone Reception Problems

    August 20th, 2008

    Apple craves good news, so I’m sure they aren’t too happy to read about the random connection problems around the world with the iPhone 3G. Although estimates about the number of users affected are usually in the low single digits, with millions of units out there, little things can mean an awful lot. The problem […]