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    Living with Leopard: Book IX — The Professors of Ignorance Strike Again!

    November 8th, 2007

    You had to expect it was coming. After Leopard received gushing praise in most of the early reviews, a few tech pundits have come along and said it was nothing if not Apple’s worst system upgrade ever. How could Apple let this thing get into the marketplace, they claimed, without fixing the well-known serious bugs […]


    Can You Depend on the Big Sites to Run Your Business?

    August 22nd, 2007

    Just this week, as the dust settles after that huge service interruption at Skype, we hear that the Blogger and Blogspot features at Google, where blogs are hosted for hundreds and hundreds of thousands of users, also had a service interruption, after lots of lots of lesser glitches. Why this happens may not be especially […]


    Is Software Quality Getting Worse?

    April 29th, 2006

    On Wednesday morning, I learned about a new release of the world-famous peer-to-peer telephony application, Skype, and promptly downloaded a copy. The key new feature was native support for Intel-based Macs. Without thinking about it, I launched the application, saw it bounce in the Dock a time or two and then it stopped dead. I […]