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    Hung Up on Apple’s Terrible Flaws?

    May 18th, 2006

    Some years back I ran an occasional series by the name of “war stories,” in which I suggested that Apple’s quality control had taken a big turn for the worse. At the time, I ran into situations where Macs had suffered hardware failures, and something had to be done to address these problems. Looking a […]


    Is Software Quality Getting Worse?

    April 29th, 2006

    On Wednesday morning, I learned about a new release of the world-famous peer-to-peer telephony application, Skype, and promptly downloaded a copy. The key new feature was native support for Intel-based Macs. Without thinking about it, I launched the application, saw it bounce in the Dock a time or two and then it stopped dead. I […]


    The One Paragraph Update to the Final Panther Update

    April 30th, 2005

    I really believed it wouldn’t happen, but it did. The 10.3.9 update wasn’t the last for Panther. A strange Java-related bug that apparently slipped through Apple’s quality control process intervened and thus begat the Java Update for Mac OS 10.3.9. Says Apple: “After updating to Mac OS X 10.3.9, some systems may have issues with […]


    OK, Here’s Another Final Panther Report

    April 23rd, 2005

    Some show business figures, and you know who they are, spend years staging final concerts. After a while it gets downright boring. Now I did promise that my first “Final” report on Panther would be the last, and I have to tell you I was very optimistic. I mean, it didn’t seem possible that Apple […]