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    An Apple Reliability Reality Check

    February 22nd, 2010

    In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]


    The Leopard Report: My Personal Petty Mac Annoyances

    August 4th, 2008

    After four maintenance updates, with many more on the way over Leopard’s expected lifecycle — and I am not counting security fixes — it’s a sure thing that the worst ills are behind us. Typical of most Apple software these days, the original version was somewhat shaky, betraying evidence of a rushed release. Now I […]


    The Snow Leopard Report: How About Free?

    June 26th, 2008

    All right, we know that Snow Leopard will be, for all practical purposes, a wholesale cleanup of Leopard. Most of the surface features, save for Microsoft Exchange support, will be essentially identical to 10.5, although I suppose there might be some refinements here and there. But the real stuff will happen out of sight, in […]


    The 10.6 Report: Time for Apple to Drop PowerPC Support?

    June 4th, 2008

    Before I get started with this commentary, let me assure you that I never take any of my predictions seriously. Yet it seems as if The Night Owl caught a wave with one particular article, and now other sites, including the standard rumor sources, are getting into the act. So what am I talking about? […]