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    Newsletter #474 Preview: Is Apple Using Focus Group Testing?

    December 28th, 2008

    If you can believe Microsoft, they frequently put groups of users in little test rooms — or some sort of testing environment — and expose them to the new features in a product. By gauging their reactions, they decide whether those capabilities deserve to go into production. Now if you look at Microsoft’s shipping products, […]


    Apple’s Annoying Policy of Security and Support Secrecy

    November 25th, 2008

    When it comes to Apple, sometimes you don’t know what to think about some of their long-time behavior patterns when it comes to marketing and support. In taping an interview for this week’s episode of The Tech Night Owl LIVE, author and commentator Kirk McElhearn brought to my attention the fact that Apple, after extolling the […]


    Newsletter #453 Preview: Consumer Reports Again
    Shows How Not to Convert PC Users to Macs

    August 3rd, 2008

    So Microsoft promises to do its best to work with its PC maker partners and somehow give Windows users more of a taste of the Mac experience. Once again, the Redmond giant isn’t so much interested in bettering Apple with its products. It’s only too happy to come a little closer, if it can. That […]


    The Apple Security Report: Safari Needs Better Protection!

    April 24th, 2008

    This week, Opera released a new beta of version 9.5 of its Mac browser. Now this isn’t necessarily a significant event, because Opera regularly releases updates for its products. However, like most other browsers — with one notable exception — Opera offers phishing protection. What this means is that, in the event you click, say, […]