It’s a sure thing that few software companies would survive were it not for repeat customers. If you bought version one, they need to find some way to rope you into buying version two, and so forth and so on. If you get enough loyal customers, you don’t have to work quite as hard to […]

My friend Tim was late to personal computers. In recent years, his WebTV unit handled all his email and Web surfing. However, he didn’t get full-blown a PC right away. He dreaded the task of having to set up what he presumed to be a complicated piece of electronics gear, but finally he decided to […]

So it was only natural. On the one hand, there’s a simply superb personal computer, the 17-inch MacBook Pro, and the ability to run two or more operating systems. Independent tests show that it actually can run Windows XP faster than many dedicated Windows boxes. So with two popular methods of setting up the “Dark […]

Imagine you heard lots of hype about a certain new product, you were tempted, and finally you took the plunge. You brought one into your home or office, or perhaps both. And then you sat back, satisfied that you’d made the right decision, at least for a short while. Then things changed. You encountered unexpected […]