So the theory goes that net neutrality simply means that your ISP cannot throttle traffic to your computer or mobile gadget and exact a “ransom” from the content provider to stop slowing things down. That’s the theory, but it’s all very complicated, and the FCC’s latest effort to sort things out may end up being […]

Consider this problem. You have a very fast Internet connection, but on some sites, download speeds are glacial, in the same range as dial-up. So you call your ISP and they claim each of their tests show there’s nothing wrong with their network. But the performance problem persists. Is there a solution? That’s something I’m still […]