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    Newsletter Issue #1017: Apple and the Right to Repair Dilemma

    May 22nd, 2021

    When I recently brought in the VW for some major front-end work, I didn’t seek out the nearest dealer, which is located some 15 minutes from here. Instead I went to a Firestone shop, a six-minute drive, but no it wasn’t just the convenience of distance. It was because the price was much lower for […]


    Newsletter Issue #961: What If a Third Party Ink Cartridge Damages Your Printer?

    April 30th, 2018

    It’s well-known that printer makers earn most of their profits from the consumables, not the purchase of the original product. Indeed, during a normal lifecycle, you’ll pay the hardware’s price over and over again to keep it going. But there have been efforts to reduce the cost of consumables, such as Epson’s Eco-Tank printers, although […]


    Apple and the Right to Repair

    March 9th, 2018

    It should seem simple enough. You have a mobile tech gadget that needs a new battery or a repair. You take it to a shop and, when it’s ready, you pick it up and hand over your credit card. Or cash if you’re so inclined. Indeed when my son visited us from his home in […]