Depending on whom you ask, Apple delivers just wonderful service in every respect, or treats its customers with an unreasonable amount of arrogance. What a wide gulf to traverse and indeed I am sure that both conclusions are perfectly true. Naturally, I’m very pleased that plans to place a huge Apple support center in India […]

For years, diehard Windows users, and that includes some technology writers, have pronounced Apple dead and buried. It’s not that Apple hasn’t at times contributed to the speculation. But a company that has loads of cash in the bank and shows good profits each quarter isn’t on life support. At the same time, the market […]