The other day, I was interviewing MacFixIt’s Ben Wilson for one of his periodic slots on The Tech Night Owl LIVE. During the conversation, he remarked that reader surveys had shown that the recent 10.4.10 update for Tiger was the most troublesome in recent memory. This surprised me, largely because I never seem to have […]

When we all first heard about Mac OS 10.5 at Apple’s 2006 WWDC, a few critics came out and suggested that the feature set wasn’t all that compelling. After all, a built-in backup application, a multiple desktop utility, enhancements to chatting and email software and perhaps a few added system tricks weren’t sufficient to tie […]

Sure, the company formerly known as Cingular Wireless widely advertises itself as having fewer dropped calls. Maybe they’re telling the truth, although they’ve had their share of quality and customer service problems in the past. For the sake of argument, I’ll assume they are right, or at least that the incidence of dropped calls on […]

This is a different type of column. It’s not necessarily about Tiger, Leopard, or even the iPhone. Instead, it’s time for me to vent my spleen, and tell you about the things that annoy me to distraction in our odd corner of the universe. As is usual, my comments are arbitrary, and the selections are […]