Being an armchair product designer has its advantages, but the most important is the lack of accountability. You can say anything you want without regard to the consequences of your statements. After all, you’re not actually inventing anything except for some words strung together in sentences, and sentences strung together in paragraphs. If someone is […]

It’s nothing new. When the iPod first came out, bloggers and so-called tech pundits were busy complaining about the features it didn’t have, such as a built-in radio, or perhaps a working kitchen sink. None of that hurt actual sales of the product, of course, since it became a runaway best-seller and sales only began […]