One of the alleged hallmarks of the Apple consumer experience is a product or service that just works. That was the promise of the original Mac back in 1984, and it’s one that instills their marketing spin day in and day out. Would that the reality conformed to the claim. Take the service that was […]

As the fallout from the failed MobileMe launch continues to spread, I was a little surprised, Wednesday morning, when I got an email at my mac.com email Inbox from Apple on the subject. Yes, folks, I will have to be dragged kicking and screaming to use me.com instead. After providing a brief summary about the […]

Since Psystar, a tiny Florida-based company, began to sell Mac clones this past spring, I’m sure many of you wondered just when Apple would respond. For weeks, the silence seemed deafening, or maybe the early teething problems Psystar encountered before they got their venture up and running gave Apple hope that they’d be able to […]

So I asked my son, Grayson, to guess how many iPhones Apple sold this past weekend. He started out at 100,000, not recalling that Apple sold over 300,000 units of the original version during its first gala weekend last year. It took him four guesses to arrive at the correct one million figure. I suppose […]