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    Apple Technical Support: Ready to Take a Dive?

    March 11th, 2006

    I approach the news that Apple will be equipping a new call center in India with up to 3,000 people with mixed feelings. On the one hand, I’m pleased to know that the company is growing and that more people around the world will benefit by getting paid gigs, although it would be nice if […]


    The Speculation Report: Getting Ready for Macworld Expo San Francisco

    November 19th, 2005

    As the only remaining Mac trade show in North America, you can expect a tremendous focus over the coming weeks on just what Steve Jobs has lying in wait for us in January at San Francisco’s Moscone Center. Predicting what Apple is up to is no longer the exclusive right of Mac-oriented sites, and fodder […]