There are lame theories about how Apple updates its products. A frequently voiced cultural meme is that Apple often upends the tech industry by dint of a brand new product that takes things in a new direction. Year after year, or close to that, amazing technologies emerge from some magic place. You’ll see shortly how misleading this […]

Apple can never do anything right. Not sure what I mean? Well, don’t you remember that silly little gadget known as iPod? When Apple first announced that you could put 1,000 songs in your pocket for a mere $399 in 2001, they weren’t taken seriously. But it didn’t take long for digital music players to be […]

A while back, an Apple executive, in response to a question about declining software quality, asserted that quality had actually improved in recent years. But since there were more people using Apple gear, each problem received more coverage. I suppose that’s quite possible, except that there’s no way for anyone outside of Apple to know whether […]

I knew I was taking a chance. I boarded an early morning flight to San Jose (yes I knew the way) one spring day in 2001. I had perhaps a one hour margin of error, and a late arrival might have made this trip a waste, because I would not have been able to get to Apple’s […]