All right, we all know that Apple’s internal memo to employees admitting the MobileMe launch failure has been quoted extensively. So much for such documents being regarded as confidential, although I doubt if Apple is going to go after the employees who leaked that letter, in which Steve Jobs promised MobileMe would become “a service […]

One of the alleged hallmarks of the Apple consumer experience is a product or service that just works. That was the promise of the original Mac back in 1984, and it’s one that instills their marketing spin day in and day out. Would that the reality conformed to the claim. Take the service that was […]