So a client calls me to set up his spanking new MacBook, an operation that I took to be utterly routine, having done that sort of thing for years with different Macs. Arriving at his home, I realized I had forgotten to take my FireWire cable — he had purchased the white MacBook entry-level model, […]

In recent days, the tech media has been struggling to lower our expectations about what Steve Jobs might reveal during his Macworld Expo keynote. Despite getting less buzz than last year’s iPhone roll-out, there was still plenty of meat and potatoes to chew over. Here’s a brief summary of the keynote announcements, and I’ll have […]