When I wrote a Mac War Stories column some years back, I didn’t expect to receive too many responses. Yet a lot of you have had problems with your Macs over the years. When you factor in Apple’s own extended repair programs, which cover some note-books and desktops, you began to wonder whether quality control […]

With extremely limited fanfare, Microsoft this week confirmed analyst predictions and introduced the second generation Zune players, which sport basic specs and pricing similar to the iPod. Now when Apple introduces a new product these days, except for minor revisions to existing models, such as Macs, there’s a huge amount of anticipation that may go […]

In the business world, there are many factors that can cause a company to suffer big time and ultimately fail. One is, of course, poor sales, which usually combine with poor profits to destroy the bottom line. Certainly competitors can cause a business lots and lots of grief. But sometimes a company does things that […]

It seems that every time Apple is close to a new release of Mac OS X, I’m here begging and pleading for a decent upgrade path for recent purchasers of new Macs or the previous Mac OS upgrade box. Of course, Apple doesn’t pay attention and they do what they planned to do anyway. However, […]