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    Why Mac Users Love the Products and Hate the Company

    August 20th, 2007

    I’ve been accused from time to time of creating strong and lurid headlines, in the fashion of a weekly “supermarket” tabloid newspaper. I’ll grant you that my headlines are apt to be strong, but they are always meant to reflect the contents. You see, over the years, I’ve run various commentaries that fit into the […]


    Does Apple Really Listen to You?

    August 16th, 2007

    Yes, I know Steve Jobs often says that this feature or another was added to a Mac or the Mac OS because customers asked for it. I would normally be inclined to agree with him, because Apple does offer ways for you to send your feedback on their products, and certainly the return of some […]


    Consumer Reports Screws Up Again!

    August 14th, 2007

    You may think that I have some sort of grudge against Consumers Union and Consumer Reports magazine, since I rag on them so regularly. But the truth is that, for the most part, I respect their work. The magazine is, by and large, free of corruption, because it’s run by a non-profit organization that doesn’t […]


    Newsletter #395 Preview: Do Macs Make Sense for Business?

    June 24th, 2007

    From the very first day the Mac appeared, the critics said it wasn’t a serious personal computer. The graphical user interface meant it was just a plaything for the rich and restless, and that you couldn’t get any serious work done on it. That was the function of the real computer, the one that you […]