When I wrote a Mac War Stories column some years back, I didn’t expect to receive too many responses. Yet a lot of you have had problems with your Macs over the years. When you factor in Apple’s own extended repair programs, which cover some note-books and desktops, you began to wonder whether quality control […]

Imagine if the world were turned upside down, and you were forced to use Windows everywhere, just as some of you are now at the office. Consider how things would be. You’d be forced, for example, to confront a “Wizard” to perform such basics as file sharing, or even configuring a printer. Worse, malware would […]

A long-time friend produces annual jazz concerts. He’s been using Macs for years, and stores his mailing list in FileMaker Pro. No, he’s not an expert at databases, but he has managed to put something together that works to his liking. That is, until his printer got in the way the other day. Indeed, he […]

For a long, long time now, you’ve been told that Apple designs the best user interfaces. They “just work,” and the learning curve — such as it is — is relatively short. Of course, that doesn’t explain the consistent sales of “Dummies” books about various and sundry Apple products through the years, but compared to […]