It should seem simple enough. You have a mobile tech gadget that needs a new battery or a repair. You take it to a shop and, when it’s ready, you pick it up and hand over your credit card. Or cash if you’re so inclined. Indeed when my son visited us from his home in […]

So have we at all reached the point with Apple where they have a harder time surprising us? I suppose it seems so with all of the speculation about future product announcements. Well, sometimes Apple feeds a few tidbits, I suspect, possibly on background to selected reporters, and possibly in the hints they drop with […]

The 9.7-inch iPad Pro’s arrival was anticipated with speculation that it would be all or mostly a smaller version of the original 12.9-inch model introduced last fall. That was close to the truth, although the smaller tablet has some enhancements that would cater to people who actually try to do work on them. Key examples […]

You’d think that Apple CEO Tim Cook is the enemy based on some of the comments spewed forth in recent weeks from so-called tech and financial journalists. I suppose part of it is that he’s a numbers and inventory person. He even has an M.B.A., which means he’s just a professional manager, right? Isn’t that […]