It seems that almost anyone these days with the title “analyst” can go ahead and make a downright absurd claim and have it taken seriously. Take the Gartner Group, which is now suggesting that Apple should stop building Macs and hand off that assignment to Dell. I remember what that fellow named Forrest Gump said […]

You can definitely say that the spring and summer seasons weren’t particularly pleasant for Apple’s technical support people. With persistent reports of ongoing defects with the MacBook and MacBook Pro, and a huge battery recall to contend with, you might wonder why some bother working such a pressure-laden and thankless job. True, the arrival of […]

Consider that Apple sells more than four million computers a year. Now consider that a very small number of those computers develop defects of one sort or another. Now consider that everything Apple does is under a magnifying glass, that insignificant matters that would be ignored if it happened to any other PC maker suddenly […]

As I expected, as soon as I disposed of the myth that Macs were more expensive than comparably-quipped PCs, a few readers tried to dispute my arguments. In the end, however, their claims were limited to saying that the PC was generally cheaper, so long as some of the features that were standard issue on […]