You’ve probably read those reports that PC sales are widely expected to contract this year by nearly 12 percent. This should come as no surprise, considering the shaky economic climate. As with autos, owners of personal computers will try to stick with the ones they have, spending money on upgrades rather than on replacement hardware. […]

The other day I read a story in which it was reported that Apple’s market cap dropped some $19 billion within days because of concerns about the health of CEO Steve Jobs. Indeed, this feeling was buttressed by photos showing Jobs appearing somewhat emaciated in certain poses during his WWDC keynote. Now considering his massive […]

When I recently read the results of the reliability survey from readers of Consumer Reports, I had to wonder why Apple was dead last on the list among note-books, with a rating of 23. While this was not statistically significant compared to the 20 rating granted Lenovo, it seems to portend a potential trouble spot for […]

Apple has always had a love and hate relationship with its customers. In the old days, when you called support, you sometimes got a downright hostile attitude, and getting a solution to your problem wasn’t very easy, and sometimes doomed to failure. In those days, I avoided calling Apple at all custs. At the time, […]