I don’t really care if the decision came down from Steve Jobs, Tim Cook or another Apple executive, but the rollout of the new iPhone software was far less troublesome than last year. For one thing, Apple released it two days ahead of the unleashing of the iPhone 3GS (the space no longer is part […]

So I was visiting a long-time client the other day, restoring his data onto a new hard drive. Once I completed my tasks, he wanted to try out a few things for himself. First, he opened Mail, launched Address Book and brought up a contact entry with a load of names. After looking them over […]

All right, we all know that Apple’s internal memo to employees admitting the MobileMe launch failure has been quoted extensively. So much for such documents being regarded as confidential, although I doubt if Apple is going to go after the employees who leaked that letter, in which Steve Jobs promised MobileMe would become “a service […]

I feel like a broken record (you do remember records, right?) when I keep preaching the backup religion, yet when Apple said that roughly 26% of my fellow Mac users backup anything at all, I had to feel extremely disappointed. The news that only a fraction of that number routinely used backup software was even […]