You know the old saw about the bigger they are, the harder they fall. Well, when Apple was down in the dumps, lots of industry pundits seemed to want them to fail; goodbye, kaput. Whatever they did was fated to fail, because only Microsoft was allowed to succeed. In recent years, as Apple has grown […]

My encounters with Apple’s attempts to deliver a reliable online service have been decidedly mixed. Although most of you probably believe that it all began with iTools, a free set of online features, including email, which debuted in 2000, Apple’s shaky online service history goes back further. Indeed, the progenitor of MobileMe — and now […]

If you look at the sales figures, you are tempted to say that Google’s Android OS is trouncing the iPhone. But there’s a lot to be said about those figures and how they can be interpreted. Despite the ubiquity of Android handsets, there’s that incredible amount of fragmentation — I suppose Google would rather call […]

It wasn’t so many years ago that the sales for any Apple product were mostly in the single digits. The Mac was a niche computer, a plaything for the well-heeled or for temperamental content creators. “Real” people used Windows, and Mac users really needed to get with the program. For many years, Apple and “beleaguered” […]