A common myth about the late Steve Jobs was that he came up with pretty much all the bright ideas that Apple implemented after he returned to the company he co-founded in 1997. Whether an all-new product, a feature, or a new service, he just snapped his fingers and it all magically came into existence. […]

Call me paranoid — you wouldn’t be the first — but you have to wonder about people who claim that a certain company’s products are destined to be certain failures. Even when they’re not. But products from some other companies are taken seriously as potential “killers” even if the facts are otherwise. So you just […]

In recent stories about the early days of Tim Cook’s management of Apple, the ways in which he’s changed Apple have been mentioned over and over again. Many of the stories are largely positive, such as a more open approach in dealing with the investment community and Washington. That Cook seems more even-handed than his […]

My encounters with Apple’s attempts to deliver a reliable online service have been decidedly mixed. Although most of you probably believe that it all began with iTools, a free set of online features, including email, which debuted in 2000, Apple’s shaky online service history goes back further. Indeed, the progenitor of MobileMe — and now […]