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    AT&T’s Customer Service Goes Downhill

    December 12th, 2016

    Perhaps more often than not, when two large corporations merge, the executives speak of efficiencies and “synergies” resulting from the deal. But that usually means that employees considered “redundant” will be given their walking papers. Indeed, I sometimes wonder how many large corporate alignments actually end up being successful, beyond possibly killing a competitor. The […]


    Analyzing Apple from the Sidelines

    December 1st, 2016

    You’ve heard all this before: There’s an article in a certain online publication that pretends to analyze Apple under Tim Cook and Jonathan Ive and reach conclusions about the company’s future. There’s a lot nuance as to what they believe Apple is doing or not doing, but, obviously, real facts are scarce. It’s not as if […]


    Apple Losing its Luster? Not Yet!

    November 29th, 2016

    When Apple first announced that iPhone sales had dipped in the March quarter, you can bet that the critics were salivating. After predicting doom and gloom for the company for so many years, maybe they weren’t crying wolf after all. Maybe the iPhone would lose sales big time, and become a niche product in the marketplace. […]


    Apple and “Made in the U.S.A.”

    November 18th, 2016

    At one time a large portion of Apple’s production was based in the U.S., when the gear wasn’t being assembled in Ireland. Regardless, over time, as Apple built more and more mobile gear, it has become highly dependent on a very sophisticated Asian supply chain. As a result of the lower wages and heavy use […]