So a big fuss is being raised in the media over the fact that the iPhone 5 is not listed as the number one smartphone in the latest rankings from Consumer Reports. Based on product ratings of smartphones sold by the major U.S. carriers, the iPhone 5  is slipping. Some members of the media continue to […]

Over the years, tech pundits and so-called industry analysts have been saying over and over that Apple will inevitably build their own TV set — someday. On the heels of the claim from Steve Jobs, in that authorized biography, that he had solved the secret of the best TV interface ever, many felt that such […]

So let’s see here: Apple reports record sales and profits for the September quarter. The numbers came real close to financial analyst estimates. But Apple’s stock price took a dive because iPad sales didn’t quite match up to expectations, to the tune of one to two million units. The basis for those estimates? Well, a […]

As a business, when you have a loyal base of customers, you usually can be assured that they will tolerate failures or defects from time to time, usually if you level with them about what went wrong. Corporate spin control is a fine art, but quite often it’s all about honestly admitting a problem and […]