You can definitely say that the spring and summer seasons weren’t particularly pleasant for Apple’s technical support people. With persistent reports of ongoing defects with the MacBook and MacBook Pro, and a huge battery recall to contend with, you might wonder why some bother working such a pressure-laden and thankless job. True, the arrival of […]

The closer Apple moves to having what many regard as industry-standard hardware, the easier it is for some to say that Macs are still a little too expensive compared to the competition. After all, if the internal components are essentially the same, where does Apple get off charging more for its products, even if the […]

Turn back the clock to the fall of 2004. Now consider the events that most of you would have regarded as impossible then or ever. I have to say that the things I took for granted about this tiny corner of the universe were also turned topsy-turvy, which is why I never claim to have […]