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    Does Apple Really Listen to You?

    August 16th, 2007

    Yes, I know Steve Jobs often says that this feature or another was added to a Mac or the Mac OS because customers asked for it. I would normally be inclined to agree with him, because Apple does offer ways for you to send your feedback on their products, and certainly the return of some […]


    Memo to Apple: Please Don’t Discontinue Cheap Macs!

    July 9th, 2007

    There are troubling signals in the wind about the possible fates of the 17-inch iMac and the Mac mini. None of this has been confirmed, of course, but when it seems that a product is not getting much promotion, you have to wonder whether it’s destined for the closeout rack. When it comes to the […]


    It’s the Little Things that Irritate!

    March 28th, 2007

    For a long, long time now, you’ve been told that Apple designs the best user interfaces. They “just work,” and the learning curve — such as it is — is relatively short. Of course, that doesn’t explain the consistent sales of “Dummies” books about various and sundry Apple products through the years, but compared to […]


    The 24-inch iMac: Are We Missing Something?

    September 7th, 2006

    All right, I’ll confess. I’ve not used a the new, large-screen iMac, I haven’t even touched one, but I have a pretty good idea of the user experience, since I’ve worked on 23-inch and 24-inch LCD displays for several years. Since it’s a tad larger than the former, you can expect text to be a […]