For a large company, Apple produces fewer products than some of you might expect. While it’s far more than in the years right after Steve Jobs returned to the company as CEO in the mid-90s, there are endless lists of what Apple ought to build next. For several years, in fact, industry analyst Gene Munster, […]

Once upon a time, there was a huge question mark about whether you could or should attempt to upgrade your Mac. Whether adding RAM or replacing a drive, would the act void Apple’s warranty? But in the early days, except for some of those original all-in-one models, changing RAM was a snap. The top cover […]

It should seem simple enough. You have a mobile tech gadget that needs a new battery or a repair. You take it to a shop and, when it’s ready, you pick it up and hand over your credit card. Or cash if you’re so inclined. Indeed when my son visited us from his home in […]

In recent years, Apple has been criticized for trying to do too much, releasing OS updates with missing and/or delayed features. Or, worse, lots of bugs to drive users crazy. Despite assurances by Apple that its monitoring fewer problems nowadays, facts are nasty things that often get in the way. Consider two embarrassing problems for […]