So let’s recap: In a meeting with a handful of tech journalists in early April at Apple headquarters, a new version of the Mac Pro was promised. But it won’t arrive this year, and the speculation as to when assumes it’s 2018. All we know is that it will be “modular,” which implies easy upgrades; […]

To understand what Apple is doing with the iMac, you’ll want to recall where it all began. I’ve mentioned this before, but I was there when it started, as a member of Apple’s Customer Quality Feedback program, which allowed Mac users access to software and, on occasion, hardware. Well, in the spring of 1998, Apple […]

You can say the launch of an all-new Apple gadget may at times be troublesome. While some of you may feel that Apple’s quality control has taken a nosedive in recent years — and you want to blame Tim Cook for it — that’s not quite true. Every so often a new Apple device arrives that […]

Apple never heard the end of it when September’s iOS 8.0.1 update went awry. This sorry little episode fueled speculation that the company had taken on far too many projects and needed to slow down and improve quality control. While Apple’s new product introductions were but a fraction of what other tech companies delivered, that must […]