I have often wondered how anyone can take Microsoft CEO Steve Ballmer seriously anymore. Since he took over from Bill Gates in 2000, the company has gone almost nowhere. Sure, profits are great, sales are decent considering the state of the PC industry (other than Apple of course), but pretty much every new initiative has […]

This is something I learned as a child, though I didn’t always observe the caution, and that is to try to make a good first impression. That’s particularly true when you are being asked by a company to spend your hard earned money on a product or service. Assuming you have other choices — which […]

When you buy a consumer electronics product from, say, a Best Buy chain store, you are not just the customer of the retailer, but of the manufacturer whose product you purchased. If your Mac fails, you will generally call Apple, or visit the Genius Bar at an Apple Store, if one is nearby (yes, I […]

There were loads of expectations ahead of Tuesday’s announcement that Verizon Wireless would put the iPhone on sale beginning on February 10th. Add all of them up, then consider the simplest and quickest path to availability, and you end up with the latter. Even Steve Jobs didn’t consider the event important enough to show up; […]