In show business, you often hear the phrase “overnight sensation” when someone suddenly becomes famous. But the truth is quite often left unsaid, that the person in question actually struggled as a virtual unknown for years before finding the brass ring. Now you can’t say Apple took terribly long to become a major player in […]

Some years back I ran an occasional series by the name of “war stories,” in which I suggested that Apple’s quality control had taken a big turn for the worse. At the time, I ran into situations where Macs had suffered hardware failures, and something had to be done to address these problems. Looking a […]