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    The Mac Troubleshooting Technique Rarely Mentioned

    December 18th, 2007

    When I wrote a commentary about whether or not Leopard was successful, predictably the comments were all over the place. Some of you had experiences that match mine, with no problems or just issues so minor they weren’t worth serious attention. But others voiced endless frustration, going so far as to zero your Mac’s hard […]


    Apple’s Stealth Product Introductions Revisited

    August 8th, 2007

    Now perhaps Steve Jobs didn’t want to stretch out the session any further, not wanting to bore the assembled reporters or those watching the online version. But several product announcements came in under the radar. In fact, they were so low-key, they didn’t even merit press releases. Talk about getting a tepid send-off. It reminds […]


    The Apple Hardware Report: Is the iPhone a Disposable Piece of Junk?

    January 26th, 2007

    Take a look at your wireless phone, especially if you’ve had it for more than a few months. It probably shows a fair amount of mileage, with loads of nicks and scratches. The pristine, shiny case looks like it’s been a victim of a few too many drops onto the pavement or tiled floor, and […]


    Stop! Every Apple Product is Defective! Well, Maybe Not

    January 2nd, 2007

    Someone once said that a dog biting a man isn’t news, but a man biting a dog is. When it comes to product reliability, you can’t just say everything is hunky-dory, because that would be what you ought to expect. Indeed, you should read this alarming title carefully, just to be sure what I’m getting […]