First and foremost, when I write about how people test tech gear, I speak from experience. I started in the game in 1994 when, as the author of my first computer book, I got an email from a Macworld editor. For several years thereafter, I wrote for that magazine before moving elsewhere. Nowadays, most of my […]

There has been no end of speculation as to why iPad sales, once soaring, are down slightly this year. True, Apple has recorded tens of millions of sales of the first truly successful tablet computer, but are the glory days over? Aside from the reasons why this might be so, it’s unfortunate that the industry […]

Consider this very simple process, or would should be a very simple process. You want to add an account to Apple Mail — and it works essentially the same in all recent versions — so you start by entering your name,  email address and password. At this point, Mail determines whether your settings can be […]

I remember it well. Apple released a spanking new OS. As soon as people started to install it, the complaints come in, lots of them. It’s unstable, this, that or the other thing doesn’t work. Why can’t I just go back to the previous OS? What’s wrong with Apple anyway? Why is the quality going […]