So you see someone in his home complaining that his computer is running slow, so his other half urges him to visit an online PC diagnostic site. In a few seconds, he realizes that his computer is infected with malware, and, further, complains that he’s had to restart a few times a week. By the […]

When you buy a consumer electronics product from, say, a Best Buy chain store, you are not just the customer of the retailer, but of the manufacturer whose product you purchased. If your Mac fails, you will generally call Apple, or visit the Genius Bar at an Apple Store, if one is nearby (yes, I […]

Let me state from the outset that I’ve never owned an iPhone that arrived in defective condition or developed a defect after heavy use. Unless heavily abused, I expect them to last a fairly long time, other than, of course, the battery. But since most of you probably swap your mobile phones every couple of […]