All right, the European Union wants Microsoft to give customers a choice of browsers. Rather than just bundle Internet Explorer, they ought to be able to select from among popular contenders, such as Firefox, Safari and even Opera. This seems a logical idea at first glance, especially if you turn back the clock a decade […]

When releasing a new operating system, Apple will almost always tout a huge number of new features. With Leopard, that list exceeded 300, although some of the changes were, at best, exceedingly inconsequential in the scheme of things. But they look great as bullet points in Keynote presentations. The exception will apparently be Snow Leopard, […]

It appears that Microsoft’s worst nightmare may not be Apple, but the European Union. Their most recent action, involving a Statement of Objection is, as others have observed, a throwback to the browser wars of the 1990s, where Internet Explorer decimated Netscape. Sure, Microsoft exploited its huge share of the PC market to trounce the competition […]

One of the alleged hallmarks of the Apple consumer experience is a product or service that just works. That was the promise of the original Mac back in 1984, and it’s one that instills their marketing spin day in and day out. Would that the reality conformed to the claim. Take the service that was […]