Some time back, I read an article suggesting that Wi-Fi routers are the products most often returned to dealers. The biggest reason is evidently that they are difficult to configure, and thus do not deliver the performance customers expect. The main problem appears to be inadequate documentation, followed by confusing setup apps or Web-based control […]

In our last issue of the weekly newsletter, I complained about the latest update to Office 2001 for the Mac, particularly the Outlook email client. Although meant to provide a business-oriented replacement to Entourage, Microsoft’s previous email app, Outlook started life in a very shaky condition. Several updates, culminating with the recent Service Pack 2 […]

There was an article this week that proclaimed so-called “Ultrabooks” as “The Next Big Thing in Portable Tech,” as if such products are brand new and thoroughly innovative. Such stories were inspired by the pomp and circumstance of the presentations of these thin and light note-books during the recent Consumer Electronics Show. In case you […]

One huge difference between Apple and other PC makers can be summarized by the word “legacy.” They rarely look back, even when it comes to honoring an anniversary, which is why you never saw a twenty-fifth anniversary Mac in 2009. This marketing strategy became obvious first in 1998, when the original Bondi Blue iMac was […]